Privacy Policy

Updated as on 01 February 2017

 

This Privacy Policy governs the manner in which “QuickWork”  (a private limited company registered under the Indian Companies Act, 2013 with registered office at 404, Matharu Arcade, Subhash Road, Vile Parle (East), Mumbai 400057, India) web/mobile applications and/or BOTS collects, uses, maintains and discloses information collected from users (each, a “User”, you ) of the https://www.qarmabot.com website (“Site”). This privacy policy hosted on https://www.qarmabot.com/privacy applies to the Site and all products and services offered by QuickWork. Site https://www.qarmabot.com can also be visited by going to link https://www.quickwork.co.

 

The application does not collect or send any kind of personally identifiable information, except for information required for connecting to QuickWork API services, the information retrieved from RSS feed, contact information for teams who have installed the application, and information about slash commands and requests sent explicitly by users to the application.

 

The application may collect data related to actions performed within the application (such as chat interactions with the application, navigating between different screens, or clicking any of the buttons). This information will be aggregated and used for analyzing the common usage patterns of the product, in order to improve the application.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit/debit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

QuickWork may collect and use Users personal information for the following purposes:

 

To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

 

To improve our Site

We may use feedback you provide to improve our products and services.

 

To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

 

To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

 

To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

Sharing your personal information

 

Compliance with Laws and Law Enforcement Requests

We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of QuickWork’s products and services, (d) to protect QuickWork, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information. QuickWork also reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that QuickWork believes, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of QuickWork, our Users or others.

 

Business Transfers

We may share or transfer your information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

Third Party service providers

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic, behavioural or psychographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

 

Aggregated or Anonymized Data

We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.

 

Our policy towards children

QuickWork Services are not directed to individuals under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our Support Services.

 

International users

QuickWork primarily stores Data about QuickWork Users or Customers in the cloud servers of reputed and world-class service providers like Amazon Web Services, Microsoft Corporation or Google, Inc. or other such service provders. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to cloud server locations outside European Union to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy. This Privacy Statement shall apply even if QuickWork transfers Personal Information, Data, contents about QuickWork Customers to other countries.

 

Changes to this privacy policy

QuickWork has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Compliance with privacy laws and regulations

You agree not to use the QuickWork Services in a manner that would violate laws protecting an individual’s privacy rights, health, safety or financial data of the country/countries you are a citizen of or permanent or temporary resident of, including but not limited to all laws and regulations that are in force and as maybe applicable by/in India, the country where QuickWork is registered as a company.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Grievances Officer at: work@quickwork.co.

 

You can also mail us at:

 

Quickwork Technologies Private Limited

404, Matharu Arcade,

Subhash Road, Vile Parle (East),

Mumbai 400057, Maharashtra, India